Your privacy matters to us. This page explains exactly what personal information piso game collects, why we collect it, how we keep it safe, and what rights you have as a player in the Philippines. We keep things straightforward so you always know where you stand.
Last updated: 2025. Applies to all players accessing piso game from the Philippines.
When you register and use piso game, we collect certain personal information that is necessary to operate your account and deliver a safe, enjoyable gaming experience for players in the Philippines. This includes your name, date of birth, email address, mobile number, and the login credentials you create during registration. We also collect financial information such as your preferred payment method and transaction history so that deposits and withdrawals can be processed accurately and securely. When you use our platform on your mobile device, we may collect device identifiers, browser type, operating system version, and IP address for security monitoring and fraud prevention purposes. We collect gameplay data — such as game sessions, bet amounts, and game outcomes — to maintain accurate account records and to comply with applicable Philippine gaming regulations. Any information you voluntarily provide when contacting our support team, such as messages, screenshots, or account details shared during a query, is also retained to help us resolve your issue effectively. We only collect what is genuinely needed; we do not collect sensitive personal information such as government ID numbers unless specifically required for identity verification under Philippine law.
The personal information we collect is used primarily to create and manage your piso game account, process your deposits and withdrawals in Philippine pesos, and ensure that your gaming sessions run smoothly on mobile and desktop devices. We use your contact details to send you important account notifications, security alerts, and responses to support requests — we do not send unsolicited marketing messages without your consent. Your gameplay and transaction data helps us detect unusual activity, prevent fraud, and protect both your account and the integrity of the platform for all Filipino players. We may use aggregated, anonymised data to analyse platform performance, improve game offerings, and understand how players in the Philippines interact with different features. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you about relevant bonuses or new game launches; you can opt out at any time through your account settings. We do not use your personal information to make automated decisions that would significantly affect your rights without human review. All data use is governed by the principles of transparency, proportionality, and purpose limitation as required under Philippine data protection law.
piso game does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — your data is not a product. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers, but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine privacy regulations. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the safety of our players or the public. In the event that piso game undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable law. Any sharing of data is always limited to the minimum necessary and is carried out with your privacy as the primary consideration.
piso game uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and improve your overall experience as a player in the Philippines. Essential cookies are required for core functions such as keeping you logged in during a session and ensuring that the platform loads correctly on your mobile device; these cannot be disabled without affecting platform functionality. Performance cookies help us understand how players navigate the site — for example, which pages are visited most often and where users encounter difficulties — so we can make targeted improvements. We may also use functional cookies to remember your language preferences, display settings, and other personalisation choices you have made. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. By continuing to use piso game after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to never share your login credentials with anyone. Sensitive data such as payment information is encrypted in transit using industry-standard protocols, and our servers are hosted in secure environments with access controls and regular security audits. We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations under Philippine law, resolve disputes, and enforce our agreements. When your data is no longer needed for these purposes, it is securely deleted or anonymised so that it can no longer be linked back to you. If you believe your account has been compromised or you notice any suspicious activity, please contact our support team immediately so we can take prompt action to protect your account. Our security practices are reviewed and updated regularly to keep pace with evolving threats and best practices in the online gaming industry.
As a player based in the Philippines, you have specific rights regarding your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal information we hold about you at any time, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it, and we will update our records promptly. You may also request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or when you withdraw your consent and there is no other legal basis for processing. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team with your request and we will guide you through the process. We are committed to honouring your rights and responding to all data-related requests in good faith and within the timeframes required by law.
piso game may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updated requirements under Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard or via the contact details on file. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure and data deletion. Previous versions of this policy are not retained for public access; the version currently displayed on this page is always the operative one. For any questions about this Privacy Policy or your data rights, please visit our FAQ page or reach out to our support team directly.
If you have any concerns about how piso game handles your personal data, our support team is ready to help. You can also check our FAQ for quick answers, or head to your account to manage your data preferences directly.